Beyond IVR: How Kapture CX is building AI voice agents that act, not just talk
As voice becomes the fastest growing customer support interface in India, businesses are moving beyond…
As voice becomes the fastest growing customer support interface in India, businesses are moving beyond IVRs to AI agents that can understand, act and resolve at scale. Kapture CX is at the forefront of this change by creating multilingual, code-combination-enabled AI voice bots that deliver consistent experiences across geographies while executing real workflows securely. In…
Among the hundreds of new laws taking effect in California this year are those regulating artificial intelligence. SACRAMENTO, Calif. — California leaders say new state laws governing artificial intelligence and social media companies remain in full force, even if the Trump administration moves to block state-level oversight in favor of a single federal standard. Among…
“Soil health is not an abstract sustainability goal,” says Hunter Swisher. “It’s a systemic strategy to produce what the world needs with the resources we have.” In other words, it’s about working with what nature already provides to produce food, rather than relying on an endless supply of synthetic inputs to get the job done….
Today’s most powerful AI tools – those that can summarize documents, generate artwork, write poetry or predict how incredibly complex proteins fold – all rest on the shoulders of the “transformer”. This neural network architecture, first announced in 2017 at a modest conference center in California, allows machines to process information in a way that…
An update to Steam’s policy reduces AI disclosure obligations, easing concerns about developer tools while maintaining transparency of art, audio, and narrative elements. Steam clarified its position on AI in video games by updating the disclosure rules that developers must follow when publishing titles on the platform. The review comes after months of debate within…
As spotted by GameDiscoverCothe updated form now clarifies that it only applies to content “consumed by players”, its scope including – but not limited to – artwork, audio, localization, narration, marketing materials, what appears on a game’s Steam page, and all Steam community assets. At the same time, the form clarifies that, as far as…
In the days leading up to its fourth-quarter 2025 financial results, GoDaddy was expected to post earnings of US$1.58 per diluted share, while investors also weighed its decision to exit the .CO domain registry amid growing AI-driven competition. Along with these financial expectations, GoDaddy’s internal focus on longtime talent and evolving AI-driven development practices shows…
The AI arms race is expected to continue well beyond 2026. Spending on artificial intelligence (AI) is not expected to slow down anytime soon, much less in 2026. AI hyperscalers have all informed investors that they expect data center spending to increase in 2026. As a result, several companies currently look promising. I think these…
A law on artificial intelligence has entered into force in Kazakhstan, the Caspian Post reports citing the Ministry of Artificial Intelligence and Digital Development of the Republic of Kazakhstan. The document classifies neural network-related systems by risk level. The most dangerous – those used in government agencies and critical sectors – have been equated with…
As AI systems integrate into business processes, organizations face growing AI governance, risk, and compliance needs. In our prior research, we tested AI risks in practice with an AI bias benchmark, finding persistent bias around race, gender, and socioeconomic assumptions in several models. These findings underscore the importance of AI GRC tools, which help continuously…