Beyond IVR: How Kapture CX is building AI voice agents that act, not just talk

As voice becomes the fastest growing customer support interface in India, businesses are moving beyond IVRs to AI agents that can understand, act and resolve at scale. Kapture CX is at the forefront of this change by creating multilingual, code-combination-enabled AI voice bots that deliver consistent experiences across geographies while executing real workflows securely. In…

Read More

SoundHound AI Bridgepointe Deal Puts Enterprise Adoption In Investor Focus

SoundHound AI (NasdaqGM:SOUN) has partnered with Bridgepointe Technologies to expand enterprise use of its AI agents and IT automation platforms. The partnership targets Bridgepointe’s more than 12,000 enterprise customers in industries including hospitality, automotive and retail. The collaboration focuses on the deployment of SoundHound’s Amelia 7 AI agent for customer interaction and its Autonomics platform…

Read More

Qlik Welcomes Mark Relph of AWS to AI Council

This addition brings the perspective of the cloud ecosystem and enterprise AI implementation to the board, advising Qlik on practical and responsible adoption of AI. PHILADELPHIA, January 21, 2026–(BUSINESS FEED)–Qlik®a global leader in data integration, data quality, analytics and artificial intelligence (AI), today announced that Mark Relph, Director of Amazon Web Services (AWS), has joined…

Read More