Beyond IVR: How Kapture CX is building AI voice agents that act, not just talk

As voice becomes the fastest growing customer support interface in India, businesses are moving beyond IVRs to AI agents that can understand, act and resolve at scale. Kapture CX is at the forefront of this change by creating multilingual, code-combination-enabled AI voice bots that deliver consistent experiences across geographies while executing real workflows securely. In…

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Financial advisors weigh AI upside against demand for human advice

Morningstar research shows that more advisors are turning to generative AI for greater efficiency, while clients demand deeper advice, context and emotional support. Financial advisors rely on generative AI to manage their routine work, but remain cautious about how the technology fits into their role as relationship managers and behavioral coaches, according to Morningstar data….

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How AI Search Summaries Are Redefining B2B Demand Generation

Generative AI is being reshaped how buyers discover information and how marketers design campaigns. Artificial intelligence (AI)-powered research summaries have had a huge impact on the effectiveness of long-form content, condensing the buyer’s journey and forcing marketers to rethink how to reach their audiences. Visibility is no longer guaranteed by publication volume. What matters is…

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Top ads, news from NFL’s biggest game

‘He Gets Us’ campaign returns with another ad In the final moments of the broadcast, the evangelical groups behind the “He Gets Us” campaign poke at consumerism and greed to ask, “Is there more to life than more?” It’s the fourth straight year the group has advertised in the Super Bowl, and the controversial campaign…

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