OPINION: AI can’t compete with authentic voice

When artificial intelligence emerged as a marketing tool, I felt threatened. Not by replacement, but by the idea that others might think that AI could replace the basic work we do as communicators. The more I watched professionals rely on AI without critical thought, the clearer it became: artificial intelligence is exactly what the name…

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The pioneer behind Google Gemini is tackling an even bigger challenge—using AI to ‘solve’ disease

The astonishingly prodigious child of bohemian parents, Hassabis grew up in North London in the 1980s. And through the city haze, every now and again, Hassabis could see one constellation—Orion, named for Greek mythology’s formidable hunter and for centuries a guide to sailors and farmers. Some 40 years later, it remains Hassabis’s favorite constellation, in…

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Financial advisors weigh AI upside against demand for human advice

Morningstar research shows that more advisors are turning to generative AI for greater efficiency, while clients demand deeper advice, context and emotional support. Financial advisors rely on generative AI to manage their routine work, but remain cautious about how the technology fits into their role as relationship managers and behavioral coaches, according to Morningstar data….

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Beyond IVR: How Kapture CX is building AI voice agents that act, not just talk

As voice becomes the fastest growing customer support interface in India, businesses are moving beyond IVRs to AI agents that can understand, act and resolve at scale. Kapture CX is at the forefront of this change by creating multilingual, code-combination-enabled AI voice bots that deliver consistent experiences across geographies while executing real workflows securely. In…

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The Industrial Revolution marked the beginning of a monumental shift from manual production to mechanical production powered by steam engines. Decades later, Henry Ford invented the assembly line, dramatically reducing the cost of a Model T and putting car ownership within reach of the average American. But Anduril founder Palmer Luckey believes production can go…

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