As artificial intelligence continues to redefine the way we learn and work, DeVry University will integrate AI introduction and skills building into every course by the end of the year. The effort expands on the automation and machine learning program DeVry launched in 2020, adding new AI-focused courses and credentials and integrating AI learning assistants…
As state and local governments across the United States seek to operationalize artificial intelligence in their daily operations, a major technology provider working with these jurisdictions has released six new AI tools. The new feature comes from CivicPluswho is perhaps best known for creating municipal websites. However, the company offers many other government technology products…
We are immersed in a world with all types of artificial intelligence (AI). Most of us feel a mixture of astonishment and astonishment, and sometimes we are dismayed and alarmed. Experts predict (and we can all see) that the inclusion of AI in our daily lives is likely here to stay. There are AIs used…
Right now, it would seem safe to say that AI assistants are here to stay. Sure, they have their quirks, but they can provide a substantial productivity boost for certain tasks. What is less certain is how we will use these tools in the future. Web interfaces don’t capture the full potential of these assistants,…
SoundHound and Salesforce are betting big on agentic AI. The next big evolution in artificial intelligence (AI) is poised to be agentic AI, in which AI agents will perform tasks autonomously, with little or no human supervision. The technology carries the promise of a workforce of AI agents who work alongside everyday employees. It’s no…
Five9 announced its decision to collaborate with Google Cloud for common customer experience solutions. This follows a series of announcements from the contact center giant earlier this week focused on improving customer experience with AI services. Their latest partnership will see both providers collaborate towards an effective customer solution, enabling enterprise customers to improve their…
Michael Kitces and Ben Henry-Moreland ask whether these long-term problems require a solution other than AI? JANUARY 21, 2026 By Ben Henry-Moreland and Michael Kitces As companies grow and merge over time, they accumulate technical debt. Technologies, capabilities, and processes that in a perfect world would be retooled and improved every time the company grows…
Generative AI is being reshaped how buyers discover information and how marketers design campaigns. Artificial intelligence (AI)-powered research summaries have had a huge impact on the effectiveness of long-form content, condensing the buyer’s journey and forcing marketers to rethink how to reach their audiences. Visibility is no longer guaranteed by publication volume. What matters is…
Meta’s 5-gigawatt “Hyperion” data center under construction in Richland Parish, Louisiana, January 9, 2026. Meta The popular narrative that artificial intelligence is the engine that keeps the U.S. economy alive appears exaggerated, according to recent analyses. The AI boom has reshaped stock market valuations, driven large investments and record bond issuances to finance data centers,…
The failure was not the idea of AI in BI, but the failure to assume that a generic agent could understand the entire enterprise. The Hard Truth: A Single AI Agent Can’t Understand the Business A common misconception I often hear is: “Why can’t a single AI agent understand sales, pricing, distribution, scheduling, inventory, financials,…