If you want to remain skeptical about the different technologies called with wrong “artificial intelligence”, you should probably not chat with Greg Dorfman during a presentation of AI.
“It’s a real tool and I hope to make it a better tool,” Dorfman without a summit told me. “It has become a daily thing for me.”
Dorfman’s enthusiasm for AI has weight because it is neither software nor someone who tries to keep his anthropogenic stock. He is the Director General of Concord Budget Stores, a medium -sized company with annual sales of $ 3 million and a dozen employees, and he works with customers to design and sell window covers of different types, sending field teams to install them.
This is the kind of business where I expected to see a fax number on business cards rather than on AI on computers.
Dorfman said he started experimenting with technology at the start of the year after his wife started using it at home. He started with simple uses of Chatppt, such as transforming his ideas into a program for morning staff meetings, but quickly set up the complexity scale.
His last use is an executive coaching module that helps determine the key points of each job in a company and the resulting measures for employees, which, according to him, should accelerate the most important task of an office manager, dealing with staff, so that he can do the most important task of a business manager, find customers.
“It allows me to spend time working on the company, instead of In The company ”is the way he said. Its objective is to train a specific AI agent, or an autonomous unit, to help or manage new customers when they call a first consultation.
I met Dorfman at a conference organized by the Concord Region of the AI region for small businesses. The presenter was Ryan Robinson, Director of Services for Mainstays, a company that sells tools and training on AI to individuals and businesses.
Robinson is, as you can imagine, GUNG-HO on technology. He argued that AI modules for companies, generally called agents, are already the equivalent of human trainees: you have to hold your hand and check their work, but a good can be useful.
Soon, he said, they will be the equivalent of employees who can do a job and do it well with a minimum of surveillance. And finally, they will be specialists: give them a goal and they will create the work necessary to get there and will do it, again and again, as long as you wish, even by interacting with other agents to extend the scope of their work.
At this stage, he said, technology will allow a reimagination of commercial practices as well as the adoption of electricity a century ago allowed a reinvention of manufacturing processes. After that, he said, heaven is the limit.
As I indicated at the beginning, I am skeptical about models in large language and other types of automatic learning that obtain the brand of “artificial intelligence”. I am an old man who has seen so many technologies explode through the media threshing cycle before settling down or even completely disappearing that I reduce each new technology in terms of earthworks.
I suppose, for what it is worth, it is that the AI will end up more useful than NFTS but less important than HTTP. However, many intelligent and experienced people disagree.
There are good reasons to think that AI is different from past technologies and will have radical consequences for business and governance and daily life, just like the Internet. In this case, you would be silly not to throw all the money and the time that you can save technology, because you will be left in the dust differently.
Maybe. But in the meantime, the industry has a lot of drawbacks.
This strengthens our low efforts to make the electrical network less toxic, giving companies an excuse to suppress or simply firefighters, under each software with boring pop-ups begging you to use their new AI and potentially create an investment bubble that will bring together our already struck economy.
So it’s not good. Is it worth it? Should we start to reintegrate into AI before it is out of control or to give it the whole room we can so that it can reach its glorious potential?
I realize that there is nothing to lamer to put an end to a chronicle with “Time Will Tout Diron”, but I fear that this is a case where time will indeed be said.
Note: no large language model was used to write this column. Honest.