Tl; DR
- The owners of the first generation Nest signal the recent failures of the device, freezing themselves during the start -up process.
- Attempts to reset the equipment factory failed to restore the operation.
- It is possible that a recent firmware update can play a role, but Google has yet confirmed anything.
Update, May 16, 2025 (19:41 pm HE): We have heard of Google, and society confirms that it is aware of these reports and has a corrective.
Google’s solution is expected to hit all Nest Hub units early next week. If you always encounter a problem like the one we describe here after that, Google asks you Followed in his assistance thread To inform the company.
Original article, May 16, 2025 (16:04 pm HE): How long are you waiting for your devices to last? With something like a phone, you have the threat of physical damage that hangs it mainly all the time, you should worry that its battery decides to go to any explosion on you and make sure your manufacturer follows safety updates to keep the hackers remotely. But for Smart Home Tech which connects, does not leave the safety of your home and has only a limited access to your accounts, is it really bad for consumers to expect their devices to continue to work largely? An increasing number of users of Nest Hub grumbled on this subject, because a wave of chess seems to strike the smart display, and Google does not seem to do much about it.
The Nest Hub made its debut under the name of Google Home Hub in 2018, and it has been reasonably taken care of over the years, obtaining an updating of major software when it has moved to fuchsia and continuing to act as an affordable solution to control your smart home. But during last week, we spotted reports of first generation hub models that find themselves stuck on their start -up screen and not to work. Owner of a center Angela Hopkins I have a thread that works in the Google community of Google, and Reddit users as Gabi_social have reported the same problems on Google Home Sub of the site.
The affected units seem to hang on to Google “G” when starting and attempts at factory reset, the equipment seems to be unsuccessful. In this Reddit account, the owner contacted the Google support to get help, to be repressed because his Nest Hub warranty has been expired by four years.
There are many different ways that ancient products and no longer supported by products are longer. If the devices rely on the connection to an external server, for example, the company that executes it may possibly decide to fuel things. And although it fears when this happens, it is at least a conscious decision that affects all users as well. What users of Nest Hub live here, however, has more characteristics of an update of the firmware that has gone wrong, which, although just as despicable, is a much more frustrating way for a product to die.
On google Nest firmware pageThe company shows the version 26.20250116.103.2900 as the most recent version of The Nest Hub, and it seems that this software has started in last month.
We contacted Google in the hope of knowing more about what could possibly cause these problems, and to see if there is a way for owners to get their operational intelligent screens again. We will update you with everything we hear.