Small businesses represent 90% of world industry and generate almost half of world GDP, but but … More
Small businesses are not really so small; In fact, they make up 90% of the industry And generate almost 50% of world GDP.
This means that even if superscale giants like Amazon and Google can make headlines and sell AI tools, it is often the global network of innovators, entrepreneurs and dreamers who run small businesses who will create real value with these tools.
If it is you, then AI can help you with a large part of the working hours involved in marketing, administration, compliance, customer service and more.
So here is an overview of some of the best AI tools I have encountered. These tools allow any business owner, a single or independent professional merchant to join the AI revolution.
Five of the best
Express is like a cut version of the complete Adobe suite of productivity tools, fueled by the Firefly engine owner of Genai and Adobe. It mainly aims to help the creation of marketing equipment and assets, including videos. A key sales argument for Adobe’s Genai offers is that they are fully trained on the data that Adobe has, by taking off any problem that could appear further in changes in regulations concerning AI and works protected by copyright.
Probably the easiest way to start creating and modifying video content for business marketing, with the possibility of creating, cutting and reorganizing videos simply by modifying transcription. The generative AI is used to supply automatic transcriptions, as well as powerful functions such as overcoming with cloned offenders, virtual green backgrounds and the removal of filling words and “UHM” and “errors” with awkward consonance from recorded speech. A fantastic tool that can considerably reduce the cost and the need for technical expertise when creating commercial videos.
The AI assistance agent who can answer customer questions, increase them when human intervention is necessary and act independently, such as the delivery of reimbursements. Customer service quickly becomes one of the hot use cases for generative AI, with its ability to provide instant help 24/7 and become more efficient because it learns from the current pain of your customers. Freddy analyzes the feeling of customer communications to write articles and FAQs based on knowledge. With a new level of service adapted to SMEs and a price, Freshdesk
Salesforce Agentforce Assistant
Customers’ data has all kinds of signs on business success – imagine if you could just talk to him and ask him questions. Well, this is the idea behind the Genai Crm assistant from Salesforce, formerly known as Einstein Copilot, but is now part of the agentforce Aletic AI. It can dive into your customers’ data to answer in -depth questions and identify new commercial opportunities. With a ton of knowledge specific to the field acquired by Salesforce on many years of operation, Agentforce Assistant can also develop sales emails, update and intelligently monitor customer recordings and generate monitoring tasks.
What makes it great is that it essentially adds AI assistance to popular office tools that have long been the backbone of small businesses. Outlook, Word, Excel, PowerPoint, the teams and more benefit from the integration of Copilot, which means that everything, the writing of emails and the web copy to the creation of presentations and the analysis of the data, can be automated and managed with invites in natural language. In Excel, for example, Copilot can recommend formulas, create visualizations and occasional trends in your business and customer data. In PowerPoint, he designs slide decks and team conversations, collaborative work and meetings can be summarized, automatically generating action points and workflow schedules. More advanced AI users can even use it to create independent agents capable of complex work flow with minimal human intervention using Copilot Studio.
More generative IA tools of small business
If none of these check all the boxes you need, take a look at some of these options:
Buffer is designed to help small businesses build their social public, with a generous free level that gives access to its AI assistant features.
Create everything, from brand media graphics to animated marketing videos from simple prompts.
The great thing about this Genai grammar and writing tool is that it fits almost everything, from speech to your web browser, which means that content advice and suggestions are available in all your tools.
Optimized writing tool to create a copy and commercial marketing blogs.
Configure and run automated chatbots to talk to visitors to your website and convert them to subscribers or customers.
E-mail marketing is always a great way to point out your business and start generating regular customers, and the generative functionality of Mailchimp AI allows you to automate the process and quickly generate brand content and optimized for your campaigns.
Monday is a project for project management and collaboration, and now you can discuss with him in real time to obtain live information on your projects and workflows, as well as automated decision-making, such as team members with the tasks they are best placed to perform.
Otter is an automated meeting assistant who takes notes, creates summaries and provides action plans by analyzing chatter during online team or customer meetings.
The popular self-service accounting package now allows business owners to automate billing and payments. He can even answer questions about accounting and provide information on cash flows using natural language.
Millions of companies use the Shopify platform to simplify their electronic commerce operations, and the new integrated AI assistant helps routine tasks such as writing product descriptions as well as in-depth analyzes for commercial information.
Thanks to AI, still smaller organizations can benefit from the analysis of data and ideas that it can surface. Pulse is a simplified version of AI of the popular data analysis platform, suitable for small businesses and designed to be accessible to anyone, not just data science experts.
Who needs a dedicated social media manager? Sprout Social helps companies on surface trends with automated social listening and ideas, then quickly write polite and effective messages.
Create and deploy automated sales and customer service agents.
The first step to take off a business is often an excellent website, and DIY Platform Wix now offers an AI assistant bot that will build it for you from simple prompts.
Another accounting package powered by AI which has just launched a new low price plan suitable for small businesses of small businesses and merchants alone who wish to start with AI.
The AI revolution is not only for large companies with large budgets. The owners of small businesses who embrace these tools today will be better placed to compete, evolve and prosper on an increasingly digital market. Whether you are a unique merchant who seeks to automate your first customer service bot or a ready -made contractor to transform all of your workflow, the future of small businesses lies in the manufacture of AI a member of the precious team.
