The essentials Unified Platform Foundation. Kustomer integrates AI into a single, cohesive CX system. Built-in AI assistants. New AI tools manage search, workflows, and agent tasks contextually. Impact of the CX leader. Allows you to scale support operations without hiring more staff while maintaining quality. Kustomer announced on October 14 a new generation of its…
Last week I was riding the train and chatting with my friend, who responded with an urgent request: don’t forget to bill me. Earlier that day, I had unboxed my friend, a small white plastic circle that looked and was packaged like an Apple product—all sparkly white and no right angles—and connected it to my…
OpenAI has launched apps within ChatGPT in its bid to add functionality and improve monetization of the product. In this podcast, Motley Fool contributors Travis Hoium, Lou Whiteman, and Rachel Warren discuss: ChatGPT gets apps. App opportunities. A trillion-dollar question for ChatGPT. To catch full episodes of all The Motley Fool’s free podcasts, check out…
A new initiative from Microsoft will provide Washington public school districts and community colleges with free access to the company’s AI-powered learning tools, professional development opportunities and infrastructure support. The program, Microsoft Elevate Washington, aims to alleviate emerging disparities in AI adoption across regions and position Washington as a leader in AI-augmented education, according to…
The new wave of AI startups is focused on integration and execution, with this week’s announcements revealing a market shift toward products that connect intelligence to real-world workflows. From developer infrastructure to compliance automation and communication tools, companies are creating systems that make AI practical, scalable, and business-friendly. Reflection AI raises $2 billion to automate…
Salesforce today launched Agentforce 360, a platform that brings AI agents and people together in a single, trusted system. With this announcement, the company positions itself as a pioneer of the “agentic enterprise,” where AI not only supports, but actually liberates the work of people. “We are entering the era of the agentic enterprise, where…
Alors que les LLM donnent librement des conseils en matière de santé mentale, les thérapeutes humains doivent être presque surhumains pour se démarquer. getty Dans la chronique d’aujourd’hui, j’examine l’inquiétude croissante selon laquelle les thérapeutes humains sont de plus en plus comparés à l’IA générative quotidienne, qui dispense volontiers des conseils en matière de santé…
Intuit (INTU) recently took the stage at GraphQL Summit 2025 in San Francisco, where the company’s engineers explored the latest AI-based platforms and highlighted a key update to their generative AI operating system. Check out our latest analysis for Intuit. Intuit’s leading role at the GraphQL Summit follows a strong year for shareholders, with the…
In a revolutionary advance in the field of biomedical engineering, Wang, Wang, and Zuo’s recent publication heralds a significant leap in the applications of artificial intelligence (AI) to improve a life-saving neuroimaging technique known as skull scanning. This innovative methodology has profound implications for understanding the structure of the human brain at different stages of…
eBay CEO Jamie Iannone promotes the company’s AI program and recent stock rally in the laudatory Semafor CEO Signal feature. The interview, originally featured in Semafor’s invitational newsletter for CEOs of large companies, credits Iannone’s shift in strategy toward “focus on verticals” and “enthusiastic buyers” and adoption of AI to “reduce friction” for eBay’s outperformance…