Artificial intelligence is to reshape the catering industry, from fast food chains to gastronomies … More
Working in a kitchen or forehead in a lively restaurant is an incredibly fast and demanding work. Customers expect each dish to be perfect and that the service is exceptional.
I believe that the wave of transformation inaugurated by the generative AI will change each industry and work. And from fast food to gastronomy, restaurants and hospitality will not be immune.
Although the skills of a human leader are certainly difficult to imitate for machines, there are many ways to facilitate life by automating routine tasks and increasing our culinary creativity.
Here are some of the ways in which jobs in restaurants and hospitality will change, inaugurating new opportunities for businesses and professionals who are ready to adopt AI.
How will chefs and restaurants use a generative AI?
According to the British publication of the hotel industry Feast“The AI goes beyond a futuristic concept to become a real tool changing the functioning of the meal.”
As in other industries, this decision will probably be directed by large companies – fast food giants are Already experimenting With Voice AI assistants for Drive-Throughs and customer terminals.
However, 70% From the catering industry is made up of small businesses with a single location, and there will also be many opportunities for action.
An example is to use generative AI tools such as chatgpt to create menus by analyzing large sets of data from customer preferences, food trends and the availability of seasonal ingredients.
The chefs, of course, are traditionally considered to be very passionate about their food, so most do not just want to type “create a dish for me” more than an author would not want to type “write a book for me”. In both cases, the results would be likely to be just as bland!
Instead, he can draw inspiration from ideas and questions to provoke original ideas, and that is how I see him being used in kitchens. He will also create images to help to present food for customers in an interesting and elegant way.
Above all, this will also help restaurateurs, business owners and franchisers to make better commercial decisions according to the understanding of customer trends, places and preferences.
Yum Brands, the largest fast food franchisor in the United States, recently announced that it would launch a “AI restaurant management platform”. It includes an agentic AI assistant called Bytes by yum This helps managers for staff planning and other management decisions.
And generative IA will also find uses in stock and in stock management, where managers will find it useful for keeping traces of ingredients, suppliers and dates of use.
How the role of chefs and hotel professionals will change
The AI will not detract the jobs of the chefs and cook so early. Yes, robots can peel And mix the ingredients, but they do not yet have general dexterity and intelligence capacities to manage all the tasks associated with very frequented cuisine.
Instead, they will help them work more intelligently by supporting them with tasks involving planning, preparation and planning. This will give them more time to pass on the elements of great value of their work involving the experimentation, innovation and demonstration of their personal flair.
Robots and AIS taking care of stock management and replenishment or quarter -work planning, heads can rather seek newer or cooler ingredients and offer new taste sensations.
Managers and hotel professionals will spend more time on strategic decisions, surveillance and face -to -face interactions with customers, learning what they want. The use of intelligent tools and to work with the data and the information they provide will replace competence in routine administrative work as a key skill.
And waiting and forehead staff can focus on the provision of an exceptional service and the creation of really memorable catering experiences.
Thus, rather than disappearing, human roles in these industries will evolve, bringing new challenges and opportunities.
As with each profession, literacy of AI and digital skills will be increasingly important for chefs and hotel professionals who want to be at the top of their game.
Few activities are more fundamentally human than eating, especially when we eat good food with great friends. AI will not change this, but professionals authorized by AI will have the chance to make meals more personalized, interesting and satisfactory.
