This also deposited test is based on a conversation with Emily Fenech, a 41-year-old marketing vice-president based in Nashville. His identity and employment were verified by Business Insider. This story has been changed for length and clarity.
I am a big fan of AI.
I work at AllvoicesA company in the HR space that uses AI to help some of the manual tasks and relations with employees to which HR people treat.
Part of my role is to verify AI applications and remain aware of how it is used in different use cases. I write about it. I do resources on this subject. I’m always trying to see what exists.
I recently made a Liendin job This has become viral, which concerned the 10 coolest AI applications for HR, such as instant guides or reading notes.
Many people commented on the post, suggesting different tools and an AI interview tool did not stop coming in the comments. So I decided to perform an interview simulation with the tool.
This is where I had a fairly negative experience.
It was robotic and lacking in emotional intelligence
When I joined, the voice was robotic. I was looking at a logo, not even an avatar, which, I think, can also be frightening. But I just looked at this vacuum with a robotic voice asking me questions with high issues, with my future livelihoods online.
At first, I thought it could be good as a screen. This created a hypothetical maintenance situation for the role of office manager and asked me to describe my experience in office management.
I said that I was 25 as office director, and he answered an exaggerated answer that made me feel Gaslit. He said something in the sense of “wow, it’s so impressive. 25 years of experience.” He then asked me for more details on my responsibilities, and this is where it sort of collapsed.
I am not office manager. I am marketing. So I said: “I plan birthday holidays and order toilet paper”, like a joke. He answered with something like: “WOW, your ability to plan parties is an impressive quality.”
Even if I used sarcasm and made jokes because I was not qualified for the role, this robot kept telling me how impressive I was. It was as if it would have found something positive to say about anything.
I assumed that this technology was early and that no one used it yet, but I was surprised to see the comments of people on LinkedIn who said they had experienced this business or that their company uses the tool.
I think what is unfair is that it gives you robotic energy. Humans correspond to the energy they have in a conversation. When this energy was robotic, I felt used short sentences and feeling like not wanting to talk to him because it was not a person.
AI should stay outside the interview process
I work in the space of relationships with employees and we use AI for all kinds of HR things.
For example, I think that transcribing conversations is one of the best use cases. I also know a company that uses AI for performance management to keep track of the objectives by taking the comments of emails and individual meetings with employees. Some employees support AI tools to help employees find their power policy or their W2 form without the need for HR employees to serve as an intermediary.
AI is really good for structuring unstructured data, remember things and take notes. But any conversation that requires emotional intelligence, please do not use AI. There is no sarcasm and there are no human clues. He just can’t read the room.
If he can answer a question correctly or give you a suggestion without making a decision, I do not see evil.
When he decides a basin of candidates who take place and who does not do so, it is obvious to see the damage potential.
