Here are 6 reasons why

Android tablets have oscillated in the shadows for years, overshadowed by the constantly evolution of Apple iPads. Android tablets lacked optimized applications and clear and reactive screens. They also had slow performance compared to their Apple counterparts. In recent years, Android tablets have returned, with Google and Samsung invest resources to reorganize them. Whether you…

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Balancing AI Efficiency with Human Well-Being

In the environment of the rapid contact center of today, managers are faced with a myriad of challenges which can have a significant impact on the operational efficiency and well-being of employees. One of the most urgent problems is the professional exhaustion of agents, a phenomenon exacerbated by the growing complexity of customer interactions and…

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