
Why the Future of AI in CX Depends on Leaders Who Can Say ‘No’
The commercial problem: First -line agents drown in the tabs, tilles and the fatigue of the tool. The leaders want a faster resolution, deeper relationships and lower costs, but the complexity flies the oxygen of great service. Meanwhile, IA’s media threshing may transform the strategy into a demonstration theater. HAS Webexone 2025 In San Diego,…