Google Refreshes Its Customer Engagement Suite, Includes a Console to Build AI Agents for Self-Service

Google has unveiled several progress from its customer commitment suite. The suite houses its CCAA offer – formerly the AI ​​platform of the Google contact center – alongside several solutions of the conversational AI. Many of its basic capacities are obvious in the graph below. The Google customer client engagement suite with Google AI Consider…

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Change of crypto rules requires knowing what causes token values

The evolution of the landscape of cryptocurrency tokens presents challenges for financial professionals, tax advisers and lawyers, because they may not be fully aware of how to analyze and report the value of private tokens. The Securities and Exchange Commission consider Some cryptocurrencies such as titles and regulates them widely, while the IRS categorize cryptocurrency…

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The FBI warns iPhone and Android users: delete these texts from “Smirs” now to avoid the threat of the scam

The FBI warns iPhone and Android users about a growing threat targeting citizens via malicious SMS (SMSHING) texts, according to a Forbes report. These fraudulent messages “switching from state to state” try to steal personal and financial information, urging recipients to immediately delete any suspicious text. The FBI and the FTC urge recipients to delete…

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