Google Refreshes Its Customer Engagement Suite, Includes a Console to Build AI Agents for Self-Service

Google has unveiled several progress from its customer commitment suite. The suite houses its CCAA offer – formerly the AI ​​platform of the Google contact center – alongside several solutions of the conversational AI. Many of its basic capacities are obvious in the graph below. The Google customer client engagement suite with Google AI Consider…

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Strengthen iOS Security Against Elite Hackers

At a time when digital threats are greater than ever, WhatsApp is stepping up its game with a suite of enhanced security features tailored to iOS users at high risk of cyberattacks. The move comes amid a surge in sophisticated hacking attempts targeting high-profile individuals and organizations. According to recent reports, the Meta-owned messaging giant…

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